What video formats do you accept?
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We accept MP4, MOV, MKV, AVI, and most other common video formats. Files are automatically transcoded to HLS and DASH on upload — you just need to provide the source file.
How does DRM protection work?
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We use Widevine (Chrome, Firefox, Android), PlayReady (Edge, Windows), and FairPlay Streaming (Safari, iOS) via the PallyCon multi-DRM platform. When DRM is enabled on a video, each playback session receives a short-lived license token. Viewers can never download or save the raw stream.
Can I use my own domain for embeds?
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Yes. On Pro and Enterprise plans you can configure allowed domains per workspace. The embed player will only load on those domains — any other origin is blocked, preventing hotlinking.
What's the maximum file size?
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Single file uploads up to 10 GB are supported on all plans. Files upload directly from your browser to cloud storage — they never pass through our servers.
Can I white-label the player?
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On Enterprise plans, you can upload your own logo which appears in the player UI. Full theme customization and custom player domains are on the roadmap.
How does billing work?
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Billing via Stripe is coming soon. During early access, all accounts are free. Paid plans will be billed monthly with no long-term commitment required.